Privacy Policy

Grainsbag is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit card details and payment transaction data (securely processed via third-party payment gateways).
• Website Usage Data: IP address, browser type, device information, and pages visited.
• Cookies and Tracking Technologies: To enhance user experience and improve our services.

2. How We Use Your Information

The information collected is used for the following purposes:

• To process and fulfill your orders.
• To provide customer support and resolve issues.
• To send promotional offers, newsletters, and updates (with your consent).
• To improve our website, products, and services based on user feedback.
• To comply with legal obligations.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information, including:

• Secure servers and SSL encryption for data transmission.
• Regular monitoring and updates to safeguard against unauthorized access.
• Limiting access to sensitive data only to authorized personnel.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Service Providers: For payment processing, order fulfillment, and email marketing.
• Legal Authorities: When required to comply with applicable laws or legal processes.

5. Your Rights

As a user, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request clarification about how your data is processed.

6. Cookies and Tracking Technologies

We use cookies to:

• Enhance your browsing experience.
• Analyze website traffic and performance.
• Offer personalized content and product recommendations.

You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Phone: +91 998-6527589
Address: RajajinagarBangalore, Karnataka, 560086India